A Drink that Prevents Hangover and Protects Liver
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A Drink that Prevents Hangover and Protects Liver
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RETURN & REFUND POLICY

RETURN POLICY

  • Before accepting shipment of any product, kindly ensure that the product is not damaged. If you observe that the product is damaged, request you to refuse to accept delivery and inform us at the earliest. The return process of the product may be restricted by us depending on the nature and category of the product.
  • Upon receiving your complaint, we shall verify the authenticity and may ask you to submit proofs such as photographs etc. taken from your end, and the nature of the complaint and if we are convinced that the complaint is genuine, we shall inform the relevant dealer/sub-dealer of such complaint and request for a replacement. However, in the event of frivolous and baseless complaints regarding the quality and content of the products, we reserve the right to take necessary legal actions against you and you will be solely liable for all costs incurred by us in this regard.
  • Please note that once the delivered goods are accepted in good condition, we will not be responsible or liable for any refund/exchange. So, we strongly recommend that to avoid any inconvenience, visit our nearest dealer, so that you may satisfy yourself with the texture, design, color, shape and size of the product before placing an order on us.
  • Through an oversight if an order is placed twice for the same product by you, then immediately you may get one of your orders cancelled by furnishing all the details regarding the indent you had placed on us wrongly. If nothing is heard from your side, then it will be presumed that you are not interested in getting your order cancelled and the ordered material will be delivered to you.
  • If in any stage, it is found that the products delivered to you are not as per specifications of the indent/order then do not open any cartons at your end and at the same time, kindly ensure that the products are intact, unused and in a re-sellable state. Your ordered material will be sent to you immediately after we receive our products back which had been delivered to you wrongly. Please note that shipping charges if any are non-refundable.
  • Replacement of entire consignment or part(s) of the product can be done subject to availability with us.
  • The process for the refund or replacement will start immediately as and when we receive the consignment back. Since you are our valuable customer, the refund, if any, will be made to you as earliest as possible.

REFUND POLICY

  • The original shipping and transaction charges incurred on your purchase are not refundable as part of your return, exchange or refund.
  • We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising out directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
  • We further reserve the right to make refunds at any time in connection with cases of fraud, abuse, and in other limited instances. We do not provide refunds under any other circumstances. Notwithstanding anything in this policy to the contrary, we reserve the right to finally determine in its sole discretion whether the criteria for a refund set forth in this policy have been satisfied and to request any additional information relevant to such request.
  • All refund requests must be in writing and include your name, address, e-mail address, order ID number, vehicle description, the last 4 digits of the credit card if used to purchase the product, and the reasons you are requesting a refund.
  • We are not responsible for refund requests that are not timely received in accordance with this policy for any reason, including without limitation, Web congestion, addressing mistakes, computer or Internet downloading time, or requests submitted by phone, postal mail, or any other manner not expressly provided for in this policy.
  • Refund Policy applies to products purchased online only, as defined above, purchased on the site. The refund will be credited to the credit card used for the listing purchase.

INDEMNIFICATION AND LIMITATION OF LIABILITY

  • You agree to indemnify, defend and hold harmless K.Patel Phyto Extractions Ltd. (India) from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by K.Patel Phyto Extractions Ltd. (India) that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms of Sale or any Additional Terms applicable to the purchase of products and services on the Website.
  • In no event shall K.Patel Phyto Extractions Ltd. (India), its affiliates, officers, directors, employees, partners or dealers/sub-dealers be liable to you, the dealer/sub-dealer or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not K.Patel Phyto Extractions Ltd. (India) has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your purchase of the products and services herein. Notwithstanding anything to contrary, K.Patel Phyto Extractions Ltd. (India)’s entire liability to you under this Terms of Sale or otherwise shall be the refund of the money charged from you for any specific product or service, under which the unlikely liability arises.
  • K.Patel Phyto Extractions Ltd. (India) shall not assume any liability for the non-availability of the product, delivery of the product and the installation of the product where required.

GOVERNING LAW

  • These Terms of Sale and the relationship between you and us shall be governed in accordance with the laws of India without reference to conflict of laws principles.
  • You agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms of Sale or any transactions entered into on or through the Website or the relationship between You and K.Patel Phyto Extractions Ltd. (India) shall be subject to the exclusive jurisdiction of the courts at Mumbai and You hereby accede to and accept the jurisdiction of such courts.